FAQ

Frequently Ask Questions

FREQUENTLY ASK QUESTIONS

Please read our FAQ before sending us a message.

Are there a Minimum order requirements?

Yes, Baking Place is a Wholesale based store which is open to the public however a minimum order of $100 is required. 

What are the delivery charges for orders from the Online Shop?

We charge a flat fee of $30 for orders however free shipping is provided on orders totalling $200 and above.

Which payment methods are accepted in the Online Shop?

At present we accept PayPal, Visa, MasterCard and bank transfer.

How long will delivery take?

Your items will be sent by express delivery via a service such as DHL or EMS. Delivery typically takes 8-12 working days, but you will be advised of a time frame upon checkout.

How secure is shopping in the Online Shop? Is my data protected?

Your shopping experience is fully secure. We use a high security SSL certificate utilising strong SHA-2 & 2048-bit encryption.

What exactly happens after ordering?

As soon as we receive your order, we will send you a confirmation email. When your order has been dispatched you will receive another email with tracking details.

Do I receive an invoice for my order?

Yes, as soon as you place your order, we will send an invoice directly to your email inbox.